Medical & dental practices · San Diego County
Bayotech is a managed IT and cybersecurity company that has served San Diego since 2006, from our office in Mission Valley. We help medical and dental practices across San Diego County protect patient records, put the safeguards the HIPAA Security Rule calls for in place, and keep their practice systems running.
Free 30-minute security check for medical practices
Call 619-717-8071We review your email security and multi-factor sign-in, check that your backups are running and recoverable, and scan the dark web for leaked company passwords. Results explained in plain English, with no obligation.
Or book a free consultation onlineWhat medical practices worry about
Patient records are valuable to criminals, and every hour your systems are down means patients waiting. Here’s how we handle the four concerns practices raise most.
When the EHR, practice management or scheduling system stops working, the front desk can’t check patients in, providers can’t see charts and billing stalls.
How we help: We keep the computers, network, internet and accounts those systems run on healthy, answer phones 24/7, and work with your software vendor on upgrades and problems.
Medical practices are a favorite ransomware target: patient records are valuable, and criminals know a practice can’t afford to be locked out of its systems.
How we help: We protect every computer with endpoint protection, filter email, turn on multi-factor sign-in, keep systems updated and train staff to spot phishing, the most common way attacks start.
Patient details sent in ordinary email, a stolen password or a lost phone or tablet can expose patient information.
How we help: We set up Microsoft 365 email securely with multi-factor sign-in and filtering, and can remotely lock or wipe a lost phone or tablet so patient information doesn’t walk out the door.
Ransomware, a failed server or an accidental delete can wipe out patient records and years of practice files in minutes.
How we help: We back up your files, systems and Microsoft 365 to a separate, secure location and check that they can be restored, so you can get back to seeing patients quickly after a problem.
Learn more about our cybersecurity services and backup and disaster recovery.
HIPAA requirements
Most medical and dental practices that bill insurance electronically are “covered entities” under HIPAA, so federal rules require them to protect electronic patient information. Here’s what that means in practice.
The Security Rule requires administrative, physical and technical safeguards for electronic patient information, starting with a risk analysis of where that information is and what could put it at risk. You also need to document your safeguards and policies.
Any vendor that creates, receives, stores or sends patient information for your practice, including an IT company with access to your systems, is a “business associate”. HIPAA requires a signed business associate agreement with each one. Bayotech signs a BAA with the practices we support.
If unsecured patient information is breached, HIPAA requires you to notify affected patients within 60 days of discovering it. Breaches affecting 500 or more people must also be reported to the U.S. Department of Health and Human Services (HHS) and, in most cases, the media.
We help you put the technical safeguards in place, such as multi-factor sign-in, access controls, endpoint protection and tested backups, and document them in plain English for your risk analysis and HIPAA policies. We’re IT people, not lawyers, so this isn’t legal or compliance advice, and meeting HIPAA requirements remains your practice’s responsibility.
We review your email security and multi-factor sign-in, check that your backups are running and recoverable, and scan the dark web for leaked company passwords. Results explained in plain English, with no obligation.
Why Bayotech
We earn your business every day.
FAQ
Have a question that isn’t here? Call 619-717-8071.
Bayotech provides IT support and cybersecurity for medical and dental practices across San Diego County. We’ve served San Diego since 2006 from our Mission Valley office. Call 619-717-8071.
A quick review of your email security and multi-factor sign-in, a check that your backups are running and recoverable, and a dark web scan for leaked company passwords (the dark web is hidden websites where criminals trade stolen logins). We explain the results in plain English, with no obligation.
Yes. Bayotech signs a business associate agreement with the medical and dental practices we support, because our team may have access to systems that hold patient information.
No. The U.S. Department of Health and Human Services doesn’t certify IT companies or practices for HIPAA. What matters is the safeguards you have in place, a current risk analysis and a signed BAA with each vendor that handles patient information.
It requires administrative, physical and technical safeguards for electronic patient information, based on a risk analysis. Examples include limiting who can see patient records, multi-factor sign-in, protecting devices and keeping backups you can restore.
We combine endpoint protection, email filtering, multi-factor sign-in, regular updates and staff phishing training. Backups are kept in a separate, secure location and checked so they can be restored if an attack gets through.
Call us: phones are answered 24/7, a real person answers in 3 rings or less, and our average time to first response on support tickets is 4.5 minutes. We fix problems with the computers, network and accounts your systems run on, and work with your software vendor when the problem is in their software.
Yes. Bayotech supports dental practices the same way: protecting patient records, helping meet HIPAA Security Rule requirements and keeping the computers and network your practice software runs on working.
No. Bayotech agreements are month-to-month, with no onboarding fees.
Free 30-minute security check for medical practices
Call now and we'll set up a time that suits your firm. Here's what's included:
We’ll get back to you within 15 minutes. Prefer to talk now? Call 619-717-8071.
