Privacy policy

Effective date: November 9, 2026

Who we are

Bayotech provides IT support, managed IT and cybersecurity services to businesses in San Diego County. Our office is at 2655 Camino Del Rio N #100, San Diego, CA 92108. In this policy, “we”, “us” and “our” mean Bayotech.

Information we collect

When you fill in a form or book a meeting

When you send us a message or book a consultation, we collect what you enter: your full name, company name, email address and phone number, and a message if you choose to add one.

The form also records which page and offer you sent it from, the page address, the website that referred you (if any) and any campaign tags in the page address, so we know how you found us. When the form loads, Growably also looks up your approximate location from your IP address, records that the form was viewed, and loads one small file from Google’s servers (which receive your IP address) that sizes the form to fit the page.

When you call or email us

When you contact us by phone or email, we keep your contact details and what you tell us so we can help you. Emails to our support address open a support ticket in our ticketing system (Syncro), which records your request and our replies. We don’t record phone calls.

When you visit the website

Like most websites, our hosting provider automatically receives basic technical information when you visit, such as your IP address, browser type, the pages you request and the date and time. This is used to deliver the site and keep it secure.

How we use your information

• To reply to your message, set up a consultation and give you a quote.
• To provide IT support and other services to our clients.
• To keep our website and systems secure and working properly.
• To meet legal, accounting and contract obligations.
• To send occasional updates and tips by email to people who contact us. You can unsubscribe at any time using the link in any of these emails, or by contacting us.

We do not sell or rent your personal information.

Companies that help us

We use a small number of trusted service providers, who handle information on our behalf:

• Growably runs our website contact form, booking tools and customer records (CRM), and is built on HighLevel. What you enter in the form or booking calendar is stored in their system so we can follow up with you. The form is shown from Growably’s own servers, and only loads when you scroll near it. You can read HighLevel’s privacy policy (opens in a new tab).
• Cloudflare Turnstile checks that a real person, not a spam robot, is filling in the form. It looks at technical information from your browser to do this. We don’t use Google reCAPTCHA.
• Google Fonts: the form loads its lettering from Google, so your browser contacts Google’s servers (which receive your IP address) when the form loads.
• Cloudflare hosts this website and protects it from attacks. Cloudflare processes technical information about visits, such as IP addresses, to deliver the site and keep it secure.
• Cloudflare Web Analytics counts visits so we can see which pages are useful, such as how many people viewed a page, where they came from (the referring website), their country, and the type of device and browser. It doesn’t use cookies, doesn’t store your IP address and doesn’t follow you across other websites.
• Syncro is our support ticketing system. Emails to our support address, and the details of each support request and our replies, are stored there.
• Microsoft 365 provides our email, so emails you send us are stored there.
• RingLogix provides our phone system, which handles your calls to us. Calls aren’t recorded.

We may also share information if the law requires it, or to protect our rights, our clients or the public.

Cookies

This website does not use advertising or tracking cookies. Our website analytics (Cloudflare Web Analytics, above) work without cookies. When the contact form loads, Cloudflare sets one small security cookie (called __cf_bm) on Growably’s web address. It helps tell people from spam robots and expires after about 30 minutes. The form may also save the details you type in your browser’s storage, so they don’t have to be entered again. Neither is used for advertising.

Your browser lets you block or delete cookies. Some browsers send a “Do Not Track” signal; because we don’t track visitors across websites, there is nothing for that signal to switch off.

How long we keep information

We keep form submissions, support tickets and call records only as long as we need them to serve you and to meet legal requirements. After that, we delete them.

How we protect information

We’re a cybersecurity company, so we use the same kinds of safeguards we recommend to our clients: multi-factor sign-in, limiting who can see client information, encryption, endpoint protection, and security awareness training for our staff. No system is perfectly secure, but we work to protect what you share with us.

Your California privacy rights

If you live in California, you may have the right to:

• Know what personal information we have collected about you and how we use and share it.
• Ask us to delete your personal information.
• Ask us to correct personal information that is wrong.
• Opt out of the sale or sharing of your personal information (we do not sell it).
• Not be treated differently for using any of these rights.

To make a request, contact us using the details below. We may need to confirm your identity before we act on a request, and you can ask someone you authorize to make a request for you.

Children

Our website and services are for businesses. They are not aimed at children, and we don’t knowingly collect information from children under 16.

Changes to this policy

If we change this policy, we’ll post the new version on this page and update the effective date at the top.

Contact us about privacy

• Email: 411 at bayotech dot com
• Phone: 619-717-8071
• Existing clients: email support at bayotech dot com to open a ticket. Urgent or can’t email? Call 619-717-8070.
• Mail: Bayotech, 2655 Camino Del Rio N #100, San Diego, CA 92108