Sell your MSP Guides
By Jarrod Pittman, founder of Bayotech and a U.S. Navy veteranPublished November 13, 2026
What happens to my clients when I sell my MSP?
For most owners, this is the biggest worry. You’ve looked after these businesses for years, and you want them in good hands. Here’s how we approach it.
It stays confidential until you’re ready
There’s no broker in the middle, and we don’t contact your clients or staff. You decide when and how they hear about it.
Clients hear it from you first
We plan the announcement together, so clients hear the news from someone they know and trust, along with who will look after them and what stays the same.
A planned handover
If you’d like, you can stay involved for a transition period to introduce us to your clients and team. Your call how long. Meanwhile, we take over the tools, documentation and accounts carefully, so support keeps running.
Who looks after them next
Your clients would be supported by our local team, based in Mission Valley and serving San Diego since2006, with phones answered 24/7. Bayotech’s own clients are on month-to-month agreements: we keep them by doing good work, not by locking them in.
What happens to my staff when I sell?
We aim to keep your team, and we’ll talk it through openly before anything is decided.
Your team knows your clients and how their systems are set up, and that matters. Before anything is decided, we’ll talk openly about each person’s role, and you decide when your staff are told.
Not ready to step away from every client?
You can also sell part of your client base: we take over just some of your clients and leave the rest with you. For the full process, seehow to sell your MSP.